“Bernard would go around to dressing rooms after an opening to congratulate actors on the evening. This was often not something actors (specifically female identifying) felt comfortable with. I was pulled aside by multiple actors asking if I could inform them when Bernard was near to ensure they were fully dressed. He would knock and turn the door handle at the same time without waiting for the “all clear” signal.
It was kind of a well known fact that he did this, and the lack of an HR department made me feel like there wasn’t a safe space to bring it up.
I didn’t feel like I could go to anyone.
Everything about the environment is toxic. I think the worst part is there is no safe space to talk about issues. Aside from Bernard, the entire theater exploits non-union employees (including apprentices) both in pay and treatment.
I have a very vivid memory of going to an apprentice lunch where he stated that the theater wouldn’t be successful without the cheap labor."
“Working as an apprentice at the walnut left me with post traumatic stress symptoms and it has taken me years of distance to begin to trust myself as a professional and as a creator again. In the first week of my contract it became clear to me that the walnut operated like a parody of an old-timey theatre, but I was young and did not realize how this would trickle down through company culture and be used to exploit and abuse their most vulnerable workers such as myself. The red flags were apparent when, during an introductory lunch, the managing director began complaining about how the disability advocacy group that they had been consulting for their upcoming production of the curious incident of the dog in the night-time (a show with a main character heavily implied to be on the autism spectrum) had suggested that the theater should hire an actor with a disability rather than the artistic director’s son. He then proceeded to make jokes about individuals on the autism spectrum. My own brother is on the spectrum but I knew not to speak up because unfortunately it is built into the American theatre culture to stay quiet and amiable in order to protect your career. As the season continued, my experience only worsened as I was forced to navigate an antiquated management system with inconsistent standard operating procedures (which has not been applicable in any of the arts organizations I have worked with since), as well as daily berating for extraneous details such as not adequately presenting baked goods or properly stirring cream cheese during meet-and-greets for first rehearsals. I soon noticed a pattern: the only way to avoid verbal abuse for the day was to engage in gossip about other employees’ performance, who were mostly women. Since this culture of intensity is so expected as part of American theatre and because I truly believed at age 22 that this was my “dream job” and my ticket to get any position I wanted in the industry, I tried to stick through the abuse to no avail. I was so anxious in the mornings that I would throw up any breakfast I attempted to eat. If I had a morning with no yelling I would maybe be able to eat a small lunch, but oftentimes I was too anxious to digest anything. I quickly memorized the best parts of the building to cry in without anyone finding me because I knew “the walls have ears”. Soon the small mistakes I was making became larger ones because I began having post traumatic stress reactions such as dissociation. I tried to communicate that I was going through a difficult time to my supervisors but it was clear that they saw me as a liability and not an investment, despite the “educational opportunity” of the apprenticeship program. Since our office served as the HR of the building I knew that the only other outlet I had for voicing my frustrations was the director of education, but a fellow apprentice had attempted to use that resource to voice concerns about his supervisor, only for said director of education to betray his trust and tell said supervisor this apprentice’s concerns directly. By the time I quit, I was down two full dress sizes, in desperate need of therapy, and my entire attitude towards theatre as an art form had been permanently altered for the worse. “
“As a grant apprentice, I interfaced with a lot of board members. I was warned by my managers to avoid certain male board members at donor events as they could get handsy. I attempted to do so but still had one board member grope my butt, and another make relentless requests to take me out on a date--they were done "in jest" but made me very uncomfortable. When I told the other members of my department what happened they were sympathetic but said there was nothing they could do--he was a large donor. When they tried to assign me to a different position during events, he proceeded to harass the other female identifying apprentice who was put in my place."
“As a non-union SM for one of the TYA shows, I was put in the position of tech-ing a show in 3 days instead of 4 because changeover went long. When I expressed concern that we would not be able to create a polished show in that time, I was dismissed. When on the first show we had a tech malfunction, Bernard stormed up to the booth and proceeded to scream at me, calling me by the r word and curse at me, all while I was trying to get the show back on track. After the show, Bernard came up to me and told me to blame a specific crew member, even though they had not been responsible for the mishap. I did not do so in my show report and was fired the next day. When I asked the director of education why I was being let go he said that, off the record, I got in the way of a union dispute, and that Bernard didn't think I had what it took to handle the "politics of the institution.”
“Towards the end of my callback for the Acting Apprenticeship, Bernard proceeded to ask several questions regarding my resume and training (including if any of my credits are legitimate paying ones or if they’re college production) and in the midst of my response he states, “You know, you’re a little...huge”. I took a moment to process the question and mistook it for my singing voice being loud and tried to play it off as a joke. But he quickly responded with, “No, I mean your weight. You could be leading material but the weight...”. If it wasn’t for my former contract and the incredible cast members I worked with that gave me the foundations of body confidence and help me to understand that as long as I was able to function properly and do what I need to get done without feeling winded or very fatigued (as opposed to numbers on a scale) I don’t know how I would’ve reacted to his unsettling comment.”
“I was stretching in the fourth floor studio before a show and the door was open. Mark Sylvester walked by on his way out of the office as I was in a downward dog position. He made a sexual comment about how it seemed like a position I was all too familiar with. Made me feel gross - still does when I think about it. “
“The Walnut Street Theatre is by far the worst job I’ve ever had, and is notorious for treating its workers, especially the apprentices, as disposable and not worthy of empathy or basic human decency. And I am still coming to terms with my experience there and how I was treated to this day, three years later.”
"I’ve been in an audition setting and witnessed the most talented women with the strongest auditions of the day dismissed because they are “Too Big”, “an Irish wench”, “goth” because they have black hair, “not beautiful”, or “I don’t want to look at them for two hours”. All of this was behind closed doors and without the actresses being aware of the artistic director’s assessment. There was no questioning a “No” given by Bernard based on his idea of objective beauty, and I believe it contributed to mediocrity in talent being rewarded because of looks alone.
It was made clear that casting required the artistic director’s approval, and a No was a no. I did not feel that my job would be protected if I confronted the individual."
“I tried to negotiate a modest salary increase when I was asked to play a lead role and Mark told me “Bernard said you’re not worth a penny more.” I took the job because I needed the money. “
“The intimidation by both Bernard, several staff, and union members pushed me into deep isolation depression. I have PTSD from my experience there and blacked it out of my mind for several years, until I started therapy."
“I grew up in Philadelphia, and Walnut is where I saw my first live show. Getting a job in theater as soon as I got out of college, at a place I loved growing up, no less, was nothing short of phenomenal for me. All of this illusion shattered during my time at Walnut as an employee. I no longer work in this industry, and fellow apprentices from my class and I have steered college graduates seeking this apprenticeship away due to our shared experiences. Talking about it, even so many years later, still incites anger, anxiety, and fear in me. Following my time at Walnut, I have sought treatment for the ongoing anxieties I feel at my current place of work as a result of my time at Walnut.”
“I was the general management apprentice at The Walnut Street Theatre and that experience has left me with post traumatic stress symptoms and it has taken me years of distance to begin to trust myself as a professional and as a creator again…I wound up having panic attacks almost daily in the office.“
“During both of my pregnancies, I was told time and time again by The Company Manager at the time ,that Mark Sylvester was grossed out by pregnant women. She found it very funny, and would tell me every time she saw me how disgusted he was by pregnant women, and was uncomfortable around them and he would probably avoid me at all costs. She joked that I should pretend my water broke in his office, and that I should go out of my way to walk near him. She didn't realize that I spent most of my career avoiding him, and this time would be no different.”
“I began my employment on a Monday. By Friday, I was in therapy. I was paid a pittance. My grandmother died around the time bonuses were given out. When I returned from the funeral I found out I was not receiving a bonus because Mark hated me.
I got no sympathy card or condolences either, but later that month when Mark Sylvester’s parrot died the whole theatre signed a sympathy card.
I will never forget when Mark looked me dead in the eyes and said “I have no respect for you.
And why was I fired? No reason was given because there was no reason. I was a damned good employee for 7 years and I was treated like subhuman pond scum.”
"Mark was/is the worst human I’ve ever met. He has made sexual comments about women, minors, and people with disabilities detailing why they should not be allowed to work at the walnut, calling minors a “pedofiles wet dream” and shaming women body types. Ken Westler (who thankfully no longer works at the walnut) once stated that the “Race issue” at the walnut would “fix itself” when I referred to the overwhelming white, mostly male board of directors and Paul hit on me so many time I started to black out the comments entirely.
After telling multiple staff about Paul and how he made me and other staff members uncomfortable nothing was done and he was fired for something completely unrelated and after the incident with Ken I was told the situation was being handled but I believe he also got fired for something unrelated.
The Walnut Street Theatre is and always will be a white space. From the shows they put on, to the way they cast, to the fact that only two (to my knowledge) of the full time staff members during my time who are Black don’t work in custodial, to their patrons. I was constantly asked if I was the house managers daughter, simply because we’re both Black. The two men at the top are so pretentious and bad at what they do that it makes me want to scream. They are sexist, ableist, disgusting people who couldn’t make art if they tried. While I was undoubtedly the better house management apprentice, I was always undermined and my white male counterpart was offered opportunities such as paid daytime tours and house managed all studio shows even though they were suppose to be split evenly. Working at the Walnut as an apprentice is definitely in the top 3 traumatic experiences in my life. They only good thing about the theatre was the education program and even that went downhill. Bernard has a plaque in his office reminding him that he works for a non-profit, but my guess is that is so far away he simply can not see it. They have always been profit over people and you could not reform this theatre even if they fired everyone and started over. If it burned down tomorrow I would jump for joy knowing I would never have to see it on my walk to the walnut street wawa again."
"Predatory hiring process including a statement made by the PM when asked how to survive at such a low pay rate. “If you spend your money wisely you’ll thrive here.”
Transphobia: I was asked if my name was a joke When ask Why I wasn’t a TD I made reference to a joke that is always made in my field about me not qualifying to be a TD because I don’t have a beard to which the Td @wsT responded with a laugh and said yes that’s true. To which I replied but apparently I don’t have the chromosomes for that.
When reporting the harassment to the people who caused the incident I was gaslit and basically written an email where they try to justify their actions.
I do not feel blacklisted however I feel like a lot of apprentices could not speak up or felt like they could not speak up out of fear that they would be blacklisted or lose their jobs."
Working in Phone Charge I dealt with a number of patrons and subscribers over the phone and in person who made inappropriate comments about women and people of color. This behavior is enabled by the mission to maintain the largest subscriber base possible, even if that means placating racist and sexist patrons. I had a horrible experience with Brian Kurtas, then Casting Director/Assistant to the Producing Artistic Director regarding the audition invitation to be an "Extra" for South Pacific after I quit Phone Charge. I attached the email thread to this form. I also heard stories regarding the then-Refreshment Services Manager making lewd comments in regards to his suboordinate employees.
My complaints fell on deaf ears at the Walnut, I stopped working there and stopped applying for the GPAAs as it became clear to me I was only given an audition slot due to my race/ethnicity filling a quota for their audition demographic." -Twoey Truong (She/They)
"During email correspondence, I was offered a role for the TYA (Theatre for Young Audience) series. After discussing pay and schedule, I was asked if I would mind shaving or cutting my hair. I responded to let them know I was not comfortable with cutting my hair. In many auditions, I was asked by Bernard or casting at the time about cutting my hair. Every time I explained that my hair is a representation of my heritage and upbringing as part of the Native Muscogee tribe. I was always brushed off, and obviously it was an issue for them, as they continued to ask me every time. This email was no different. Except this time, after already being offered the role, Tom informed me that he would need to run all casting decisions by Bernard Havard. I was then asked to send a photo of my long hair. I did. The following email simply said, "We are going to go in a different direction". I later saw photos of the show, "Goosebumps", and the actor they used to for the role I was offered, was white, and wore a beanie the entire time. So it was obviously not about my long hair.
I was not a union actor at the time. I didn't feel like my voice would be heard, and many people working at WST had warned me about their blacklisting frequency. Which is against union policy, but so hard to enforce.
I have auditioned for what feels like hundreds of companies at this point in my career. Some, I feel very welcome in the room, other's are neither here nor there, but at WST, if Bernard is running the room, I have NEVER felt welcome. I'm almost always dismissed by him. His casting will usually have me do multiple things for them, but if I see him in the room, I know I'm there for a short unpleasant time."
-Topher Eufaula Layton (They/He/She)
At the first day of rehearsal for 'Curious Incident of the Dog in the Night Time' (a play/book about and written by a person with autism), Bernard came into the rehearsal room and proceeded to lecture the room about how the word 'autism' will be a forbidden word. He told the whole team to never say the word in the rehearsal room and especially not to the press. He said the word was unnecessary and unimportant to the story being told ... a story that would be entirely unremarkable without honoring the main character's disability. Throughout rehearsals, the actors and director would slip up and ALMOST say autism, but stop themselves and awkwardly laugh about it because they didn't want it to get back to Bernard. They knew it was wrong, but they didn't dare defy him. The whole thing made me realize that Bernard and company didn't care about telling a story about a person with a disability. (Certainly didn't care to cast a person with that disability or to employ a disabled person as a dramaturgical advisor.) They wanted to do the play because they knew the success of the play on Broadway along with the on-stage special effects and spectacle would bring audiences (read: money) in.
As an understudy, I felt it wasn't my place. I also suppose I gave them the benefit of the doubt that that choice was coming from a good place? (lol)" - Katie Horner (She/Her)
"Mark made me feel less than and never took the time to get to know my name because I was just an extra. If memory serves, he never knew the names of any of the non union actors including those actually in the dancing ensemble. He stopped me at an audition in NYC one time baffled that one of his shows was on my resume. Bernard would make snide comments to my boyfriend at opening nights about how he was “lucky to have me on his arm” and other such related things. At the time, I was fresh out of college and just kept my mouth shut. I just thought this is how it was in the real world, and I had to earn my place. I certainly felt very belittled even though I worked incredibly hard and showed up just as much (if not more) than the actors who were featured in the show. The “extra” system needs to be re-examined. And the treatment of non equity/EMC actors is also abysmal. Everyone deserves a safe space to create."
"Mark consistently hit on and made sexual comments to many of the young male actors. He would make them uncomfortable when they didn’t come to stop by his office to speak with him. I also heard him make sexual comments to young male staff members. He uses his position of power to make many of the younger male actors feel obligated to engage in flirty conversation with him. This isn’t specifically harassment but Mark is way less interested in engaging with female staff members. Mark never learned my name even after an entire year as his apprentice. When his apprentice from the previous year came to visit, he had no idea who she was. I wasn’t personally harassed so I didn’t want to speak on behalf of anyone else and threaten my position. Yes, they have a bonus system that is not typical for other non profits. At the end of the FY, senior staff members receive insanely large bonuses that don’t get included in their “salary” for accounting purposes."
"I saw safety violations. Apprentices were unpaid for their required overtime. At one point some people had worked for a month straight with no days off. The apprentices met with Walnut higher-ups and direct managers to talk about this. We asked for limits on the number of overtime hours that could be worked. We asked what the theatre could do to improve working conditions. Since many apprentices work with machinery, expensive materials, tools, and/or furniture lifts, we felt it was important that there should be limits on how much we could work, or at least a commitment to making things better. We were told that absolutely nothing could be done on a systemic level, and just to come to them if we were feeling unhappy. It shouldn't feel like you have to ask for a favor each time you feel you're in an unsafe/inequitable work environment. Bernard was completely inaccessible to us, which is okay since we were apprentices. However, our direct supervisors and even higher-ups openly told us he wasn't open to hearing when things weren't going well. I got the impression that our supervisors were completely stymied by his insistence on a lack of a reporting chain, for both simple and complex issues. As someone who has worked various jobs since then, I have yet to experience the lack of professional standards for workers than I have at Walnut. Poor planning and a complete lack of human resources makes the theater a revolving door of unhappy staff members. Look at the turnover there and you'll see what I mean. Bernard should leave. They need a human resources representative, badly. And their apprentice program is exploitative, to put it mildly. I would never encourage anyone to work there."
"I was mistaken for another black female auditioning with me multiple times. To where they read her resume out to me and I had to say “sorry that’s not me.”
In the audition process they ask for classic songs to be sang. For me a black woman, I struggle because the pieces don’t reflect stories that relate to my experience or songs that compliment my vocal type.
It was an audition and I was trying to keep face"
"Bernard came in to rehearsal one day to watch for a little bit and see how everyone was doing. The interaction with him and the actors/director was going well until out of no where he asked if we had heard his favorite joke. Everyone in the room said no and then he proceeded to tell a joke about the IATSE union and a nun involving the nun becoming pregnant. It sort of made everyone uncomfortable and no one laughed. It was offensive to the union, women, and a certain religion all rolled into one. The person from administration who was with him laughed it off and said something to lighten the atmosphere of the room and they both left. I have also heard about Bernard entering the women’s dressing rooms during my time at the Walnut, though I did not see it happen myself. During my time at the Walnut I also only saw 1 BIPOC actor on the main stage and 1 in Studio 3. The rest of the parts that season were played by white/white-passing individuals. One of the BIPOC actors who I worked with brought up the fact that the staff at the Walnut did not know much about black hair-care needs and makeup and it was difficult for them to have to figure out on their own how to make their hair look how the creative team wanted. I did not report it because I was an apprentice just starting out in the Philly Theatre Scene and did not want to experience backlash."
"Sexual comments and intimidation from a A Stagehand Union member. Filed a report with the Production manager. Was told to go home. Next day there were threats and comments made to me. A fist fight among IATSE union members ensued. I tried to find protection among the two production staff members who I trusted, my immediate supervisor yelled and me and restricted my access to that space and them.
The second day of my week long contract (my first one post apprenticeship) at the scene shop, the prop master told me he got a call from the office saying I should be removed from the job for “political” reasons and I wouldn’t be able to work at any union houses.
After my incident, Bernard called me directly to ask me “What [he] could do to make this all go away.” In my naivety, I told him to stop hiring young women as stagehand apprentices as it is not safe. The next year the position was held by a woman. After I left, I got word that a lot of people were either fired or left their position because of what happened with me. The intimidation by both Bernard, several staff, and union members pushed me into deep isolation and depression. I have PTSD from my experience there and blacked it out of my mind for several years, until I started therapy."
"When I was a sophomore in college the walnut street theater invited me to audition to be an understudy in a production. It was the biggest deal of my life, I meticulously picked out an outfit choice, a song and cut, and booked the job. The pay was $25 a WEEK and if you got to perform you would get an additional $25 for a show or maybe it was $100 for a show I can’t remember really. As an understudy we had at least six 4 hour understudy rehearsals and were expected to go to several shows (for free) to keep up with our track. I was learning three very different ensemble tracks. I never had the chance to perform . For the next few years and once I graduated college the walnut would invite me to audition for their ensemble and after not casting me they would invite me to audition to understudy for the same show that they did not cast me in. I was not good enough to perform in the show, but I was good enough to learn 3 to 4 understudy roles and perform at a moments notice for any of them. I was not good enough for the non-equity rate of a few hundred dollars a week but they could throw me $25 a week to learn tracks and be ready to perform and for any of those people. I learned roles and was called upon to performed in a few shows, giving me the hope that eventually if i “paid my dues” I would finally be cast as an ensemble member. I stopped answering their calls after my 3rd show as an understudy. I should also mention that when the walnut street theater was interested in working with me I was in the throws of a very intense eating disorder and was very thin. I had the frame and look of a lot of the women that they were hiring. By the time I was out of college and by the time I went to my last audition I had gained 30 pounds and have since fluctuated with my weight a lot in recovery. The last audition I went to was about three or four years Ago and I knew the second I walked into the holding room that it was a mistake. I was definitely the curviest in the room, and mind you curvy for me is still very thin by society standards, but I was the curviest, I did not own a pair of LaDuca‘s, I was not wearing Lululemon, I was wearing my target activewear, I went in the room and learned the combination perfectly, I danced circles around several of the actors, and was not asked to stay. I was never asked to stay. In that moment I Looked at myself and looked at the people that they were hiring and thought to myself - yeah this makes sense. I’ve never been the cookie cutter beauty ingénue that they were looking for. Maybe in college I still was moldable and scared and eager to please and 94 pounds, but by the time I graduated I stopped giving a lot of fucks. I’m lucky that I never had to deal with what a lot of people that have performed there have had to deal with. But I still felt the effects on the periphery as an understudy, as a relentless Auditioner, and as someone who wanted to work there so bad for so long. People thought I was crazy when I stopped answering phone calls about coming into addition as an understudy. Fuck being an understudy. Fuck them for always calling me to be runner up and never giving me a chance. But also thanks. I don’t know what my career and life would’ve been like had a become one of the Walnut St., Theatre‘s toy soldiers. I know my worth. I hope this doesn’t come off as someone who is bitter because I’m not just someone frustrated that a company didn’t recognize my worth. You can look around and see the blatant sizest casting at this place."
"I briefly worked in the phone sales office at Walnut Street Theatre. During training for this position, I was instructed to lie to subscribers who called to exchange tickets. Despite there being plenty of seats available for most shows, it was ticketing policy to “upsell” subscribers who had conflicts and couldn’t make their scheduled shows. Instead of a free exchange for the comparably priced tickets, we were told to say none were available, but we could sell them tickets in say, a different section closer to the stage. This fake scarcity of tickets usually resulted in subscribers spending more money for tickets they didn’t need to buy. I found it unethical and it made me uncomfortable every time I did it. I did not stay there very long. Thank you for your work to expose the Walnut Street as the fraud it is and thank you for providing this platform. I wish to remain anonymous."
"I did not personally experience harassment but was in a conversation that made it clear the Walnut has no interest in prioritizing diversity and inclusion.
I received a phone call from Mark Sylvester, the Managing Director, offering me a job as an actor at the Walnut. Part of my audition process included singing for a small featured role in the show but Mark did not specify if my contract would include this role or understudying this role, so I did ask him. On the phone, Mark told me in his exact words, “We will be going with someone who is actually Hispanic for that role.” As a white actor, I was happy to hear this! Finally the Walnut was adding some more representation on the stage and that was not the role for me. Imagine my surprise when I found out the full cast list and they still cast a white actor in that role. Not only did Mark lie to me on the phone, he and the rest of the Walnut are not interested in diversifying the artists they employ. They are content to continue white washing.
I did not feel I had the power to say anything about our phone conversation. I obviously have no control over casting at the Walnut and as a white actor coming from a place of privilege, I did not actually experience harassment so I did not feel I had anything to report. At that time I just accepted that “that’s how things are at the Walnut and they will just continue to only lift white artists.” I’m done accepting that now."
"There's a scene in "Noises Off" where an actress runs around in her underwear. During the Invited Dress Rehearsal of the show, the actress was dressed in a teddy (was very clear it was underwear, but wasn't too reveling). After the dress rehearsal, Bernard went up to the Costume Designer and said the costume needed to change because it wasn't "doing it for him." He said she should go shopping at some lingerie stores to find a more suitable costume. Needless to say, the actress was dressed in a bra and panties by Opening Night.
I was new in my role and I didn't feel comfortable [reporting.]
There is absolutely no HR in place at the theatre. There is no one to complain too. I had an IT guy repeatedly massage my shoulders (which made me very uncomfortable). When I broached the subject, I was told he was "just a nice guy." This came from the person I would need to speak with if I ever needed to report harassment.
The Managing Director would use the Walnut's funds to take extravagant trips to London to see West End shows. The Development Director was very obviously taking funds from the theatre (pretending it was for a fundraiser). The pay at the theatre was also terrible and lower management was treated terribly. As Communications Manager, I made $50 a week more than an apprentice. I was on call for 24 hours a day and was in constant fear of being fired. We were constantly uninvited from Walnut events - from the Auction to the New Year's Ever Party. My last year, we were purposefully left off the invite list for that event. Also, running social for the theatre was a minefield. I got in huge trouble for creating a "Get Out and Vote" video for Facebook and was not allowed to post anything about current events.
The organization is extremely poorly run and every effort to change is immediately squashed. Also, their reaction to bad press is absolutely insane - one of the shows got a subpar review in the Inquirer and Bernard decided we would never advertise with them again (luckily, he was talked out of it). The theatre is a Boy's Club for rich, white people where Bernard can cast his friends and pander to the rapidly aging subscriber base.
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